Shipping policy
Shipping Policy
Last Updated: 23/6/25
1. Processing & Dispatch
Please allow 3–5 working days for processing and production before dispatch.
During high-demand periods (e.g Black Friday, Christmas), processing may take longer, and next-day services may be temporarily suspended.
Typical Shipping Times by Region
United States & Canada: ~8–11 business days on average
European countries (UK, Germany, Spain, France, etc.): ~9–12 business days
Asian destinations (Japan, Singapore, South Korea, Malaysia): ~7–12 days
Australia & New Zealand: ~11–15 days
Countries in Latin America (e.g., Mexico, Colombia, Chile): often longer — ~12–18 days
Many African countries (e.g., South Africa, Nigeria, Kenya): typically longer than Europe/Asia — ~12–21 days
Brazil and some other South American destinations can be the longest, often ~20 days